Privacy Policy

Last Updated:

1. Introduction

SimplyTrust Software Inc. ("SimplyTrust," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our estate planning platform and services (the "Service") available at simplytrust.io and through our mobile applications.

By using our Service, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

Information You Provide

We collect information you provide when you:

  • Create an account or sign in with Google
  • Fill out forms on our website
  • Contact us for support
  • Make a payment

Information Collected Automatically

We automatically collect certain information when you visit our website, including your IP address, browser type, and how you interact with our site through cookies and analytics.

3. How We Use Your Information

We use your information to:

  • Provide our services
  • Process payments
  • Send you updates about our service
  • Respond to your questions
  • Improve our website

4. How We Share Your Information

We do not sell, trade, or rent your personal information. We may share your information in the following situations:

Service Providers

We use third-party service providers to help operate our Service, such as payment processors, hosting providers, and email services. These providers only have access to your information as needed to perform their services.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

With Your Consent

We may share your information for other purposes with your explicit consent.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

We use encryption, access controls, and other security measures to protect your data. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as you have an active account with us. If you close your account, we will delete your personal information within a reasonable timeframe, except where we need to retain it for legal or accounting purposes.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

You have the right to access, update, or delete your personal information. You can do this through your account settings or by contacting us at privacy@simplytrust.io.

8. California Privacy Rights

California residents have certain rights regarding their personal information. To exercise these rights, please contact us at privacy@simplytrust.io.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our Service. These include:

Types of Cookies We Use:

  • Essential Cookies: Required for the Service to function properly
  • Analytics Cookies: Help us understand how you use our Service
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used to deliver relevant advertisements (with consent)

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Service.

10. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we discover that we have collected information from a child under 18, we will delete it immediately.

13. Marketing Communications

With your consent, we may send you marketing communications about our products, services, and promotions. You can opt-out of marketing emails by:

  • Clicking the "unsubscribe" link in any marketing email
  • Updating your preferences in your account settings
  • Contacting us at hello@simplytrust.io

Note that you cannot opt-out of transactional emails related to your account or Service.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we may also notify you by email or through the Service.

Your continued use of the Service after changes become effective constitutes acceptance of the revised Privacy Policy.

15. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

SimplyTrust Software Inc.
Email: privacy@simplytrust.io
General Inquiries: hello@simplytrust.io
Website: simplytrust.io